Frequently asked questions

Justlife.com is the largest online marketplace in GCC that connects professional and top-rated cleaning service providers with people looking for cleaning services. We are currently operating in the UAE, KSA, Kuwait, Qatar, Oman and, Bahrain. In other words, we are a leisure time improver by giving you all your free time back while our maids take care of your house cleaning. We believe that everyone has the right to find a trusted cleaner in less than 1 minute, hassle-free! And all it takes is the followings:

- Specify your cleaning details
- Select the preferred date and time
- Enter your contact and address details.
- Pay via credit card or cash depending on your preference
- Enjoy your free time

The Justlife.com experience promises to provide you with the best cleaners in the city, same day availability, same cleaner for the weekly bookings and payment with credit card option. Our customer service team is trained to give a topnotch experience to our customers and we have a satisfaction-guaranteed service. Apart from being the leading online platform that connects top-rated maids with people looking for the best cleaning services, our hourly rates are transparent without any hidden costs. You don't have to wait for quotes anymore. We work hard to be a customer-centric company, offering a world-class, reliable service through a hassle-free booking process.

Justlife is available in most major cities of United Arab Emirates, Qatar, Oman and Bahrain. We are rapidly expanding our service to more cities and countries.

You can use our live chat platform or email address(WeCare@justlife.com) to contact us. When you provide more details, we can help you faster and better. Our target is responding you within minutes especially for urgent subjects.

If you forgot your password, you can regain your access to your account following these steps:
1. Click "Login" button at the top of the main page.
2. Click "Forgot password?" text.
3. Enter your email address associated with your account and click "Reset my password" button.

Yes, you can change your account details at any stage. All you have to do is logging in to your account and clicking on the tab "My Account" -> "My Details".

If you don't have a Justlife account yet, go to justlife.com homepage and click on "Log in" button. Alternatively, you click on Book Now button and you will be asked to sign in at the address details page.

You can sign up using your Facebook account or email address. Signing up and creating a Justlife account is free.

There are 2 easy ways to book a cleaning session with Justlife.com:

1. Click here to book via our website. It only takes a few clicks to book a top-rated Justlife maid.
2. Download our IOS or Android mobile applications and book your cleaning in 60 seconds.

• Yes, you can. 90% of our clients have a weekly cleaning with the same cleaner. 

• It is easier for us to provide you with the same cleaner if you have a recurring appointment (usually weekly or bi-weekly).

• You can enjoy the lifetime discount once under the recurring service.